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Helping Kids and Families Navigate Conflict with Confidence

  • Writer: Hayley Schapiro, LCSW
    Hayley Schapiro, LCSW
  • Aug 15
  • 3 min read

Updated: Aug 17

Conflict is a part of life. Sometimes it is siblings tug-o-war over a toy, a parent and teen arguing over curfew, or classmates debating over a group project. While it’s tempting to wish disagreements away, ignore them completely, conflict can actually be a powerful learning tool. With the right strategies, children and families can turn moments of tension into opportunities for growth, understanding, and stronger relationships.


Understanding Conflict

At its core, conflict is simply active opposition involving two or more people with different perspectives, needs, or goals. It can happen in families, classrooms, friendships, and beyond. Triggers often include:

  • Information gaps – Misunderstandings, incomplete facts, or different points of view.

  • Environmental stress – Overstimulation, discomfort, or timing issues.

  • Skill gaps – Lack of communication, problem-solving, or emotional regulation skills.

  • Value clashes – Differing beliefs or priorities.

Recognizing the source of a disagreement is the first step toward resolving it constructively.


The Skills That Make Resolution Possible

Successful conflict resolution depends on certain interpersonal skills:

  • Active Listening – Truly hearing what the other person is saying and asking clarifying questions.

  • Emotional Intelligence – Reading and understanding emotions—both yours and others’—to reduce frustration and prevent escalation.

  • Patience & Impartiality – Staying calm and separating the problem from the person.

  • Positivity & Open Communication – Focusing on solutions instead of “winning.”

  • Forgiveness – Knowing when to apologize and let go.

  • Body Language Awareness – Remembering that non-verbal cues speak volumes.


A Step-by-Step Path to Resolution

One proven approach for families and classrooms is this six-step method:

  1. Clarify the disagreement – Define the issue without blame.

  2. Find a common goal – Identify what both sides want.

  3. Brainstorm solutions – Explore ways to meet that shared goal.

  4. Identify barriers – Discuss what’s in the way.

  5. Agree on a plan – Choose the best path forward together.

  6. Assign responsibilities – Make sure everyone knows their role in the solution.


For children, a simplified version—known as CARE—works well:

  • Communicate

  • Actively listen

  • Review options

  • End with a win-win


Tips for Teens

Teens face unique challenges when it comes to resolving conflict, from peer drama to academic pressures. Helpful reminders include:

  • Conflict is normal—avoiding it doesn’t make it disappear.

  • Address the problem, not the person.

  • Be respectful and polite, but assertive when needed.

  • Stay in the present; don’t bring up old grievances.

  • The “silent treatment” isn’t productive.

  • Learn to negotiate and to say “I’m sorry” when necessary.

Role-playing real-life scenarios can help teens practice these skills in a low-pressure setting.


Specific Case: Homework Battles

Homework can be a prime trigger for family conflict. Addressing both the student’s and parent’s needs can make a big difference.


For Students:

  • Ensure physical comfort (snacks, seating, lighting).

  • Reduce sensory distractions.

  • Provide emotional support.

  • Offer academic clarity.


For Parents:

  • Stay calm and close by.

  • Review homework rules ahead of time.

  • Explain the “why” behind assignments to increase buy-in.

  • Acknowledge frustrations and open a dialogue with teachers when needed.


Using Books to Teach Conflict Skills

Bibliotherapy—using stories to address challenges—can help children see themselves in relatable situations and learn healthy ways to handle disagreements.



Great choices include:

  • Chester’s Way by Kevin Henkes

  • That’s Mine, Horace by Holly Keller

  • Ladybug Girl and the Bug Squad by David Soman

  • Nothing’s Fair in Fifth Grade by Barthe DeClements


Look for books with believable characters, engaging illustrations, and problem-solving themes.


Conflict will be part of our lives, it is human nature, personality even, but it doesn’t have to be destructive. By teaching kids how to communicate openly, listen actively, and focus on solutions, we prepare them not just to resolve disagreements—but to build stronger, more respectful relationships in every part of life.

 
 
 

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